FAQ

Here you'll find some of the common questions we get about the ES500. If you can't find your answer here, please don't hesitate to contact our Customer Service Team!

Video Tutorials

Learn everything you need about the ES500 on these quick videos.

Go to the video gallery

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ES500 Manual

Access the manual by clicking the link es500.eikondevice.com/user-manual

How to Videos

360° Adjustable Display

In this video, we'll show you how to rotate your ES500's 360-adjustable display. Every workstation is different, so with the ability to change the orientation of your display you not only have more options for mounting and placement angles, but you can also choose where to route your cords without sacrificing your view of the screen.

Activating Jumpstart Mode

Your ES500 is equipped with a Jumpstart feature that, once activated, gives your machine a half volt boost when the footswitch is first pressed. This is perfect for those machines (you know who you are) that require higher voltages to get started or machines that need a little kick when pushing larger mags.

Barrier Tips & Tricks

Good cross-contamination prevention is essential in a tattoo shop, and the ES500's thoughtful and rugged design makes it easy to keep clean without compromising visibility or functionality. In this How-To video, we'll show you a few tips for keeping your ES500 free from germs and bloodborne pathogens.

Creating & Selecting Presets

The ES500 lets you save up to 6 custom voltages per machine channel, with the press of a button. Once saved, you can easily access your presets at any time by using the LEFT and RIGHT arrows.

Dual Machine Ports

The ES500 is the first Eikon power supply with dual machine ports, giving you the option of running a traditional setup, one machine and a footswitch, or running two machines by using the footswitch port to power a second machine.

Factory Reset

If you ever need to reset your ES500 to its factory settings, this How-To video will take you through the steps. Note: A Factory Reset will unpair the Bluetooth (Foot)Switch, as well as clear all voltage, presets, the screen orientation, footswitch modes and dual-channel modes setting everything back to the factory default. Essentially it's like you just took it right out of the box.

Firmware Update

One of the cool features of your ES500 is the ability to update its firmware. Firmware updates will be available from time to time and will allow you to add new features or update the functionality of your ES500. Updating firmware is quick and easy.

Footswitch Modes

This isn't really a "How-to" video, but we wanted to quickly go over the different footswitch options you can choose to use with the ES500.

Momentary & Maintain Mode

If you're still rocking a traditional footswitch, but want the option of running your machines continuously without having to keep your foot on the footswitch, this video's for you.

Mounting Plate

We've included a mounting plate kit with every ES500. These are handy for artists looking to set up a variety of mounting stations for their ES500 power supply or any other magnetic device. In this videos, see how you can securely install the mounting plate on your station or almost any surface in your shop.

Pairing Bluetooth (Foot)Switch™

The ES500 comes with our new wireless Bluetooth (Foot)Switch™ which can be used in place of a traditional footswitch. In this video we'll show you how easy it is to pair your Bluetooth (Foot)Switch with your ES500.

FAQ

Video Tutorials

ES500 Manual

How to Videos

360° Adjustable Display

Activating Jumpstart Mode

Barrier Tips & Tricks

Creating & Selecting Presets

Dual Machine Ports

Factory Reset

Firmware Update

Footswitch Modes

Momentary & Maintain Mode

Mounting Plate

Pairing Bluetooth (Foot)Switch™

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